Frequently Asked Questions

There is only one data jack provided in each residence hall room; however, the MIO can provide a temporary switch to two roommates so that two computers can be physically connected through it to the one data jack. Only roommates are allowed to use switches.

Taylor Hall has three data jacks allowing both roommates to get online without the need of a switch.

ResNet allows students to connect 2 devices per person, which includes gaming consoles. ResNet technicians do not support your gaming consoles and we do not guarantee online connectivity to gaming servers. You can also play LAN games on your console throughout your floor on ResNet. This should not require you to be registered with ResNet.

This is detailed on the ResNet Registration page found here.

Network drivers are software that allows your computer to communicate with your network card. Without them, your computer will not be able to connect to the network. Drivers should come with the network card when you buy it.

Anytime you get a new network card, regardless of if you purchased a new computer or not, you need to go through the registration process again. The network will not allow you Internet access until you go through the registration page again.

No. Assuming you meet the minimum support requirements for ResNet, your operating system software and your network card drivers will be enough to allow you to connect to the Internet. Beyond that, all you need is your choice of Internet browser.

Please have your network card driver disk and operating system CD/DVD available for use in troubleshooting.  Also, if you have the original software driver disk that came with your network card, it saves the technicians the trouble of finding out exactly which card you have (some models of cards are very similar to different models and can make it difficult to troubleshoot).  

Yes! The University will investigate all copyright complaints and forward the required data to the proper authorities.